FAQs

Where do you deliver?

To find out if we deliver in your area, click the truck icon in the bottom right corner of the page and enter your post code. If we're not in your area yet, you can leave your email address and we'll let you know when we service your area!.

Can I pick-up my order?

Unfortunately, we only offer delivery at this stage. If our current delivery schedule doesn’t suit you, feel free to get in touch by either clicking on the live chat button on the right of your screen or fill out the contact form by clicking the link above and we’ll do our best to help!.

Your delivery days don't suit me, can I get my order delivered on another day?

If our current delivery schedule doesn’t suit you, feel free to get in touch by either clicking on the live chat button on the right of your screen or fill out the contact form by clicking the link above and we’ll do our best to help!

I live in apartment and can't leave my cylinders out. What can I do?

In this case, it’s best that you are home for your delivery. Unfortunately, we cant give you an exact delivery time, but if you leave a note on the checkout page with your number, we can call you on delivery day and give you an estimated time.

I have a different brand of bottle; can you exchange that?

We are happy to exchange any cylinder in good condition.

What gas do you use? Can I be sure it’s safe?

Absolutely! We only use beverage-grade Co2 to refill our cylinders. All our cylinders are cleaned, sanitised and sealed prior to being delivered to you..

Do I get genuine soda cylinders in exchange for mine? What happens If I need to exchange them at a retail store?

The cylinders can be exchanged anywhere you would normally get your soda cylinders exchanged.

When will my order be delivered?

Orders are delivered every Tuesday between 8am and 5pm. Orders placed before 7am on delivery day will be delivered the same day, unless you selected a different date at checkout. .